Customer Happiness Manager - IT

- We need 5 years of relevant work experience in customer support functions and 2 years of people management experience

- We need candidate having experience working in and managing 24x7 support operations

- We look for excellent communication skills, ability to bring clarity to complex customer problems

- We need an individual with team-building experience and having worked in the startup domain

- We look for excellent stakeholder management, planning and analysis skills

- We prefer a candidate with experience in telecom, related protocols and product startups would be a plus"