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Manager Recruitment at Emprise HR
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Customer Enablement Specialist - Pharma (3-7 yrs)
- Process Improvement
- Performance Management
- SLA Management
- Logistics Support
- Manages special projects and initiatives.
- Collects data and reviews operations reports to understand areas for continuous improvement.
- Work with process owners and Customer Service Leads to support project identification, prioritization, and selection process.
- Coordinate operational excellence initiatives across Customer Service organization to optimize effectiveness and efficiencies.
- Participate in identified Regional and Global Customer Service improvement projects.
- Use project management tools and established metrics to drive execution of improvement and process excellence projects.
- Influence key stakeholders to support organizational change.
- Consults with management, Quality, employees, and departments to identify training needs and achieve the result of an effective training solution.
- Reviews recommendations regarding the creation or acquisition and delivery of training programs that meet the company's needs.
- Implements measurement methods for evaluating training effectiveness against needs of the business.
- Implements measurement methods for evaluating training effectiveness against needs of the business.
Key Competencies:
1. Strong ERP Capabilities (SAP- S&D Module OR Relevant)
2. Experience of IT / Technology based solutions
3. Should have managed order to cash process
4. Supply chain process improvement
5. Driving customer centric and IT enhancement projects
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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