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26/11 Kenneth Thomas
Talent Acquisition at Cure.Fit

Views:2291 Applications:177 Rec. Actions:Recruiter Actions:176

Cure.Fit - Zonal Lead - Quality - West Region (8-14 yrs)

Mumbai Job Code: 768792

Quality - West Zone

Trust & Safety, Quality and culture - Zonal lead

- At Cure.fit, we are looking for someone to lead the Trust & safety, Quality & culture charter for our zonal operations. This is a leadership role working closely with the senior management team at Cure.fit to drive superior experience for our customers and employees across all business verticals (ex: Cult.fit, Eat.fit, Mind.fit, Care.fit) in the zone.

Key ownership areas :

- Trust & safety - Ensure customers and employees safety at our facilities. Food safety (eat.fit), Fire & Life safety (acros biz), Medical safety (Care.fit) etc would come under the ambit of this charter

- Quality & customer experience - Own customer experience for all products in the zone and work towards continuous improvement in product experience

- Admin - Manage the administrative aspects of the zone wrt employee workplace, well being etc

- Expansion - Own the expansion charter in the zone along with the expansion and real estate projects team. Ensure new facility launches adhere to planned launch dates

Key responsibilities :

- Act as voice of the customer and employee in the company

- Ideate and drive initiatives across all owned charters

- Work closely with the zonal leadership team to help build a strong culture of quality and customer first mentality amongst the zonal teams

- Work with leadership team to identity and hire top talent for the city

Women-friendly workplace:

Maternity and Paternity Benefits

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