Primary Responsibility :

- Manager - Facilities is primarily responsible for managing the day-to-day operations of the Facilities function at all Cult, FF and any other format. Ensuring efficient & timely support to operations with an uptime of 99.9 %

- Facilities Tickets : To ensure timely closure of all the tickets raised by center Ops / Audits / quality via different ticketing tools regarding Facilities / center launch / FLS and other relevant deliverables

- Process implementation : Implementation of systems & procedures on ground to ensure 99.9% uptime on all facilities related support across operations as per pre-determined budgets.

- Cost efficiency : Execution of all support services within the specified budget _ work towards a predetermined saving annually (budget v/s actuals) , Introduce new cost optimization initiatives.

- Vendor Management : Managing vendors along with pre-designated SPOC`s to ensure 100% uptime in service. Also responsible for building back up for key vendors to handle emergencies. Identify & screen vendors who can carry out day-to-day maintenance work in all centers.

- Asset Protection : Carry out specific testing of all equipment's/ machines from Business continuity / point of view with help of AMC's and preventive maintenance.

- Refresh : Supervise the Planning & execution of all refresh / facelift jobs and ensuring timely completion

- Quality : Conduct a quality check on the workmanship & materials used by identified vendor and identify areas for improvement and articulate benefits.

- Data Updation : Maintaining and sharing data/MIS with respective folks pertain to facilities at respective region like provisions, PPM schedules , cost trackers , budget vs actual sheets etc.

- Preventive Maintenance : Conduct regular checks and verifications to ensure all systems and processes functioning efficiently. To Supervise all schedules & ensure 0 down time.

- Team handling : Clearly identifying Goals & communicating the organizational & functional deliverables. Build a motivated team aiming to exceed expectations. Training, Retention strategies, Employee satisfaction & Succession planning amongst others will be key Deliverables.