Cuemath - Partner Success Manager

The Partner Success role is responsible for building an extremely solid teacher network (teachers- homemakers who are certified Cuemath teachers are our business partners),by enabling teacher-driven student growth and should have the ability to handle all support related issues of the teacher community - CTPs, Mentors, Sr. Mentors.

Key Responsibilities - 

- Identifying potential mentors, senior mentors (optional) and intervention experts to build a strong teacher hierarchy.

- Orienting the mentors with their roles and responsibilities and helping them run the network properly.

- Reviewing performance of mentors and senior mentors on a continuous basis and find a replacement if needed using the review process.

- Establishing communication with the mentor network using various channels - offline/online and identifying training needs of teachers

- Monitoring performance of every teacher and taking steps as required

- Working closely with mentors to draft and facilitate activation/pip and growth journeys - Creating launch case studies and intervention tools

- Conducting cluster / zone / city level (teacher, parent and student) conventions at periodic intervals within the given budget to improve engagement.

- Identifying new teacher-led interventions for student acquisition - Ensuring all teacher queries and tickets are resolved within the given TAT, following a proper channel - Driving referrals for demand

- Identify intervention experts from every cluster with the help of the mentor as well as data

Skills Required - 

- Strong communication, networking and persuasion capabilities - In-depth knowledge of the industry and its current events

- Sales Planning, Prospecting and Territory management skills.

- Go-getter with a positive attitude and the ability to think outside the box.

- Prior experience with start-ups highly desirable.