Position title: Head of Operations Company overview: CTBC Bank is the largest and a successful private sector bank of Taiwan. CTBC Bank has 260 service outlets in Taiwan and worldwide (branches, subsidiaries and their branches, and representative offices), in America, Canada, Japan, India, Indonesia, the Philippines, Thailand, Vietnam, Hong Kong, Singapore and mainland China. CTBC Bank is the first and only Taiwanese Bank in India which has completed more than sixteen years of successful operation. CTBC Bank is committed to support the domestic and international businesses in India through tailor made, innovative products and services. CTBC Bank will continue to stand by its brand spirit "We are family". It will also adhere to its mission - protect and build- and core values of caring, professional, and trustworthy while providing customers with a complete variety of convenient services. Main Scope of Duties and Responsibilities: Achieve Business Performance - Be accountable for the aggregate plan and delivery of systems, operations and the general operating model of CTBC Bank branches in India for operations team. - Leverage the advantages of bringing together the operational expertise and drive through more efficient ways of working. - Contribute to CTBC Bank leadership with dedicated and singular focus on execution and delivery. - Ensure strategic objectives shaped at Executive Management level are translated into tactical business plans with mechanisms for key measurements in place to monitor progress. - Coordinate the efforts of the different operational areas under management to ensure minimal duplication of efforts, maximum efficiency. - Rebalance resources between different areas e.g. reallocating headcount or budgets, but within overall approved resources for the year. - Manage departmental budgets including signing off of invoices and quotes within mandate. Escalate out of budgets items to the CEO for approval. - Analyse effectiveness of processes and systems in use in general for CTBC Bank India and recommend corrective action or automation. - Review performance against balanced scorecard components as prescribed by the bank, discuss gaps and agree on action plans to close gaps. - Benchmark productivity of the department against industry standards and create measures to improve productivity. People Management/Leadership: - Build strong relationships with key stakeholders and peers to ensure the correct focus - Provide clear directions on strategic goals, translating and prioritising them into business and performance measures. - Lead, inspire and coach a team of high calibre professionals, creating succession to key roles and enhancing the bank's management capability. - Work with managers in the team to achieve excellent business results through continuous people development and mentoring activities. - Ensure the development of a high-performing team through embedding formal Performance Development and informally coaching management team on how to conduct the process effectively. - Determine and analyse training and development needs for staffs and ensure they do the same for their teams. Ensure that identified training is budgeted for and executed. - Ensure that managers create effective workforce plans and recruitment demands plans for their areas. - Address poor performance of any team member through the formal Performance Improvement process and ensure that continued poor performance is appropriately dealt with. Review Performance Improvement reports to determine effectiveness of interventions. - Pursue your own development to increase personal effectiveness, acknowledging strengths and areas of development. Decision making authority As per limits of authority matrix or delegated by the CEO from time-to-time Core Competencies for the Role: - Deciding and Initiating - Leading and Supervising - Relating and Networking - Persuading and Influencing - Presenting and Communicating Information - Applying of Technology and Expertise - Creating and Innovating - Formulating Strategies and Concepts - Planning & Organising - Entrepreneurial and Commercial Thinking Experience/Knowledge/Skills: - 20 years banking operations( preferably in Trade Finance Operations) and management experience at senior level - A minimum of 5 years- experience in various roles including Project Management, Business Risk Management, Information Technology. Preferred Qualification : - MBA/CA (preferred) - CAIIB Contact Information: Forward your resume or call +91-9811213159 http://www.chinatrustindia.com

Delhi NCR

CTBC Bank - Head - Operations 

CTBC Bank - Head - Operations  ,Job Description for CTBC Bank - Head - Operations  in CTBC Bank Co. Limited in  Delhi NCR for (20-22) years of experience. Apply Now!

Job Description for CTBC Bank - Head - Operations  in CTBC Bank Co. Limited in  Delhi NCR for (20-22) years of experience. Apply Now!