At CRMNEXT, we are empowering Banks and Financial Services Companies to innovate and disrupt the status quo through our platform built to solve essential challenges in growth, work design and customer experience - increasing productivity, service quality and revenue without growing costs. Proven with one million bankers, one billion customers, and four of the top five largest CRM implementations globally, we deliver codeless work simplification, robotic process automation and power continuous innovation at scale. We provide products & platforms to our customers in areas of CRM, Digital, AI & Data Analytics, and Risk Assessment. We support our customers for both On premise and cloud based deployment models. We work with customers across geographies such as India, South East Asia, Middle East, USA, and Africa What you will do: Delivery Management and Business growth: - Manage the implementation and delivery of all client and internal projects from Mumbai/Noida. - Ensure efficient and profitable software delivery operations. - Ensure a good balance between client needs and Organization profitability - Align with sales and provide the required sales support for aggressive growth - Ensure quality of delivery meets contractual requirements, legal obligations and organizational policy and procedures. People Management: - Lead a group of 150+ highly trained product consultants, operations managers and senior managers (delivery team) and be responsible for ensuring that the team grows and develops its capacity. - Ensure a cohesive and congenial environment and a highly motivated team while delivering high performance. - Identify and develop leaders for future and ensure effective succession management. - Develop a progressive recruitment, induction, ongoing training and research system to ensure high quality substance and a capabilities in the entire team. - Plan for optimum resource utilization and synchronize with HR for resource needs Process Development: - Contribute to improvements on project management processes and systems - Identify and Initiate internal projects to ensure efficient delivery operations - Monitoring overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level, Program Efficiency and SLAs Customer/ Client Management: - Build, manage and maintain strong relationships with existing and new customers - Provide clients with overall account management as well as business consulting, as required - Implement and manage all parts of the client experience Cultural attributes- What you bring to the table: - Staying on top of technology trends and developments - Ability to take on challenges and deliver against intense timeline pressure - Skills to work with customers and build co-innovation teams - Imbibes a keen, always on learning culture Qualifications - What you need: - BE/BTech/MCA/MSc Full-time and working experience of 20+ years in the IT field - Ability to communicate with stakeholders across diverse domains like technology, business and commercial in their functional language - Excellent facilitation skills for effective stakeholder management at different levels within the team, organization and with clients - Risk management, mitigation and also flexible to address and solve problems with short-term and long-term solutions

Noida

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CRMNext - Vice President - Delivery/Project Management - BFSI Sector 

CRMNext - Vice President - Delivery/Project Management - BFSI Sector  ,Job Description for CRMNext - Vice President - Delivery/Project Management - BFSI Sector  in CRMNEXT in  Noida Others for (20-25) years of experience. Apply Now!

Job Description for CRMNext - Vice President - Delivery/Project Management - BFSI Sector  in CRMNEXT in  Noida Others for (20-25) years of experience. Apply Now!