08/10 Gauri Ganeshe
Associate - HR at CRM Next

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CRMNext - Manager - Customer Success - South East Asia Region (9-12 yrs)

Mumbai Job Code: 854463

ROLES AND RESPONSIBILITIES:

- Develop new business through existing accounts by having an understanding of the customer's business, identify and explore commercial opportunities with the accounts.


- Regularly liaising with existing clients to identify new business opportunities.

- Prepare plans, encompassing sales and pricing activities, to maximize opportunities and value for both parties.

- Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts

- Remain knowledgeable of market and industry trends, competitors, and leading customer strategies.

- Understand and clearly articulate CRMNEXT value proposition

DESIRED PROFILE

- Excellent verbal and written communication skills - Extrovert - Does not mind calling new / unknown people. - Prior experience of Customer facing role.

- Good experience into CRM Sales/ Business development.

- Good experience into Software solution sales into BFSI domain.

- Experience in handling large enterprise accounts.

- Critical thinking and strong decision making.

- Devising Strategic Plans to Expand Sales and sales forecasting.

- Solution oriented and problem solving skills.

- Should have good experience in managing and leading high performing teams

- Experience of proposal preparation, contract discussion and negotiation

- Prior experience in handling clients from South East Asia region is preferred.

Women-friendly workplace:

Maternity and Paternity Benefits

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