jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
23/05 Suchitra Rao
Manager - Talent Acquisition at CRMnext

Views:1614 Applications:296 Rec. Actions:Recruiter Actions:93

CRMNext - AVP/VP - Project/Delivery Management - Banking (14-24 yrs)

Mumbai/Noida Job Code: 1099310

The Opportunity: We are looking for candidates who are smart, innovative and love the challenge of solving business problems that exceed the customer expectations and deliver beyond capability to ensure their success as part of the high performing and growing team. A wide variety of new experiences in a dynamic environment will help you to move quickly along the career path you choose.

What would you do?

Delivery Management and Business growth:

- Manage the implementation and delivery of all client and internal projects from Mumbai.

- Ensure efficient and profitable software delivery operations.

- Ensure a good balance between client needs and Organization profitability

- Align with sales and provide the required sales support for aggressive growth

- Ensure quality of delivery meets contractual requirements, legal obligations and organizational policy and procedures.

People Management:

- Lead large team of highly trained product consultants, operations managers and senior managers (delivery team) and be responsible for ensuring that the team grows and develops its capacity.

- Ensure a cohesive and congenial environment and a highly motivated team while delivering high performance.

- Identify and develop leaders for future and ensure effective succession management.

- Develop a progressive recruitment, induction, ongoing training and research system to ensure high quality substance and a capabilities in the entire team.

- Plan for optimum resource utilization and synchronize with HR for resource needs

Process Development:

- Contribute to improvements on project management processes and systems

- Identify and Initiate internal projects to ensure efficient delivery operations

- Monitoring overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level, Program Efficiency and SLAs

Customer/ Client Management:

- Build, manage and maintain strong relationships with existing and new customers

- Provide clients with overall account management as well as business consulting, as required

- Implement and manage all parts of the client experience

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
Something suspicious? Report this job posting.