CRM Manager - Salesforce - BFSI

salesforce developement,

have managed 40-300 people

location gurgaon

we are looking for :

We- re looking for a Salesforce CRM Manager to:

- Lead the Global Salesforce Program to deliver measurable business value with incremental improvements and transformational projects

- Provide thought leadership and expertise to support strategic decision making and direction setting

- Liaise with stakeholders and business partners to agree roadmaps, within an existing governance framework

- Oversee the program delivery, including system upgrades, maintenance, integrations, consolidations and data migrations

- Provide support for vendor management and budget management

- Provide support for stakeholders including for change management

- Provide leadership and day-to-day oversight of the multidisciplinary Salesforce teams including architects, developers, testing, business analysts, admins and helpdesk support

Expertise Required :

- 18+ yrs of extensive experience and subject matter expertise in Salesforce

- Substantial experience in running a significant and successful Salesforce program, including overseeing the project and agile management

- Very extensive experience in supporting Salesforce consolidations, data migrations, CRM integrations, architecture, security and custom projects

- Experience working in a complex, global, fast-paced and acquisitive firm

- Excellent business acumen

- Extensive business operations knowledge

- Excellent communication, interpersonal and networking skills

- An excellent communicator, networker and collaborator at all levels globally

- Dependable, supportive and nurturing

- Results orientated

- Able to juggle multiple initiatives simultaneously in a demanding and fast-paced environment