Crimson Interactive - Manager - HR Operations

Job title : Assistant Manager / Manager / Senior Associate HR Operations

Department : Human Resources

Location : Goregaon West, Mumbai

Reports to : Manager - Talent Acquisition

About the Company :

Crimson Interactive is a pioneer in the field of diverse language solutions as a provider and trendsetter. We provide language solutions to over 2 million authors and clients all across the globe. We are the most preferred partner for researchers, publishers, universities, corporate enterprises & other international entities.

We have clients across 125 countries and we help them achieve great communication results. We comprise of 3 brands Enago, Ulatus & Voxtab, which basically caters to the Editing & Publishing, Translation and Transcription segment.

Ranked #1 in India in the Editing industry, we are the first editing company in India to establish a model of Reverse Outsourcing, which means we outsource to western countries from India to provide services like editing & publication, translation & transcription for our clients.

We are headquartered in Mumbai & have our global offices in New York, New Jersey, Beijing, Seoul & Tokyo. We also have a global presence across 125 countries. Our esteemed clients comprise of Netflix, Sony, Toyota, University of Sydney, Capgemini, Guinness World Records, Hitachi, Fujitsu & so on.

Operations :

- Managing Grievance Redressal Cell.

- Analyze work patterns and match expectations with functional heads.

- Analyzed complex data and documentation

- Maintenance of the HR records and systems

- Handling Employee Taxation. (TDS)

- Handling onboarding and exits.

- Leave & Attendance Management

- Payroll Management

- Managing annual appraisal operations

- Interacting with pay roll vendor

- ISO & ISMS Surveillance

- Bonus/Compensation Management/Reimbursement/Employee Referral Payments/ESOPs.

- Medical insurance/Health insurance management.

- Policies and procedure documentation

Rewards and Recognition Program :

- Coordinate with team heads for monthly rewards

- Issue and redeem reward certificates

- Collecting feedback and suggesting improvements to the program.

Employee Engagement :

- Organizing and driving fun activities / Employee Engagement activities at Crimson

- Motivation & Organization Development activity

- Assist in creating & maintaining a good work culture

- Recreation Activities: Annual team picnic, Annual day celebration

- Lunch/dinner/movie during high workload, other (e.g., cricket match, etc.)

- Maintain Birthday Database and coordinate Monthly Birthday Bash

- Mediating disputes and advising all sides involved on matters relating to employee relations and human resources policies

Pre-requisites/key characteristics and skills required :

- Graduate with relevant experience (Post graduate in HR preferred)

- Excellent proficiency in MS Word and Excel

- Excellent communication skills, both verbal and written

- Proactive, Resourceful, Highly Innovative and Creative.

- Working in fast paced, high transaction volume environment.

- Ability to organize & priorities workload within any setting.

- Knowledge of monitoring progress in an employee career.

- Completing all tasks in a timely, organized and professional manner.

- Ability to communicate effectively in English, both orally and in writing.

- Maintaining all HR paperwork to ensure compliance with relevant legislation.