Credit Suisse is a leading global wealth manager with strong investment banking and asset management capabilities. Founded in 1856, Credit Suisse has expanded to be global effort employing over 45,000 people in 50 countries. With new leadership, a new strategy and a new streamlined global organization, we are set for growth. We partner across business, division and regions to create innovative solutions to meet the needs of our clients and to help our employees grow. It is high priority for us to continually invest in our employees by providing ongoing opportunities for training, networking and mobility. Join us and let's shape the future of Credit Suisse together.

We Offer

- You will be a core member of the GOSD Production, Quality and Environment Services management, our team with responsibility for delivery Quality Assurance and Environment management services to the whole of GOSD

- GOSD is part of the Group CIO division with our key internal clients being Group Operations and GM Operations

- Global functional ownership and accountability for a globally diverse organisation of over 130 FTE (permanent and vendor staff) collaborating with the head of GOSD Production, Quality and Environment Services

- Regional oversight for all GOSD Production, Quality and Environment Services staff in India (Pune and Bangalore) with a dotted reporting line to the GOSD Regional Head for India

- Role provides the opportunity to lead, define and implement the quality assurance and application environment management strategies for GOSD

- An opportunity to craft and develop a global, diverse organisation to deliver creative services that support both the current and future needs for GOSD and Group Operations, positioning the services to support the adoption of DevOPS and external cloud initiatives

- Engagement in firm wide working groups and initiatives on the evolution of quality assurance and environment management services

You Offer - 

- You have strong knowledge of and consistent record of delivering IT services (development, quality assurance/testing and/or application environment management)

- You have the ability to demonstrate initiative and clear decision-making in highly pressured situations

- You have deep understanding of a large banking enterprise, its processes and how things get done

- Strong knowledge of budgeting and resource allocation procedures

- Sufficient credibility to influence project teams and senior management in relation to these functions

- Leading organisational change: ability to handle the successful and smooth transition from current to desired culture, practices, structure and overall organisational environment.

- Shown success in efficient teamwork across organisational/regional boundaries in a matrix based organisation enabling consensus to be achieved

- A creative, analytical thinker with track record in influencing senior decision makers, with an ability to drive service and process adoption across both IT and the business

- You have deep knowledge of the operational aspects of Investment Banking technology and the associated front office touch points.

- You have the ability to understand, appreciate and use the unusual contributions of associates of dynamic cultures, nationalities, ethnic backgrounds, genders, ages, points of view, etc. and foster workforce diversity.

- Experience in career development, able to understand what encourages people and how to foster their skills and capabilities

- You are confident, daring and effective communicator able to target communications appropriately for all levels in the organisation

- Delivery focused and deadline driven

- Highly analytical skills

- Ability to gain consensus when faced with differing views

- Superb communication skills written & oral; ability to communicate complex issues clearly

Credit Suisse is an equal opportunity employer. Embracing diversity gives us a competitive advantage in the global marketplace and drives our success.

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