Credit Controller - Logistics

Candidates from Domestics logistics are mandatory.

Key Responsibilities:

Credit Policy and Procedures:

- Develop, implement, and maintain comprehensive credit policies and procedures to minimize credit risk and optimize cash flow.

- Ensure compliance with all relevant regulations and internal guidelines.

- Regularly review and update credit policies to reflect changing market conditions and business needs.

- Understand GST applicability and impact on billing and credit notes

Credit Risk Assessment:

- Evaluate the creditworthiness of new and existing customers through thorough financial analysis and risk assessment.

- Establish and manage credit limits for customers based on their financial stability and payment history.

- Monitor customer credit exposure and identify potential risks.

Collections Management:

- Lead and manage the collections team to ensure timely collection of outstanding receivables.

- Develop and implement effective collection strategies to minimize overdue accounts and bad debts.

- Monitor and report on collection performance, including DSO (Days Sales Outstanding) and aging analysis.

- Handle escalated customer disputes and negotiate payment plans.

Team Leadership and Development:

- Recruit, train, and manage a high-performing credit control team.

- Provide coaching and mentoring to team members to enhance their skills and performance.

- Foster a collaborative and results-oriented work environment.

Reporting and Analysis:

- Prepare regular reports on credit and collections performance for senior management.

- Analyze credit data and trends to identify areas for improvement.

- Provide accurate and timely information to support financial planning and decision-making.

Customer Relationship Management:

- Build and maintain strong relationships with key customers to facilitate effective communication and resolve credit-related issues.

- Collaborate with sales and customer service teams to ensure a seamless customer experience.

Legal & Compliance:

- Work with legal counsel when necessary to pursue collections through legal channels.

- Ensure compliance with all applicable laws and regulations related to credit and collections.

Technology Implementation:

- Understand operations and billing software and impact on billing and collection

- Implement and utilize Credit control software to streamline operations and enhance efficiency.

Ensure proper data management and reporting from the credit control software