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15/04 AK Menon
Managing Director at Options Executive Search Private Limited

Views:3411 Applications:573 Rec. Actions:Recruiter Actions:15

Country Head/Vice President - Engineering - Technology Operations (15-20 yrs)

Chennai Job Code: 1247956

Country Head -Technology Operations

Our client is a leading technology provider for the aftersales industry.

- The India Technology Centre of Excellence is an extension of the technology and operations teams in North America and Europe. and offers support 24 hours a day to manufacturers, dealers, repairers and insurers worldwide.

- We are looking for a senior leader for the region, the VP-Engineering and Country Head - India functions and supports the strategic direction of the company and provides oversight and leadership for the day-to-day company operations

- You will be responsible for end-to-end operations of the India Technology Center of Excellence (COE) including owning/influencing local decisions such as facilities, policies, staffing, local partnerships, and a change agent and a leader who can steer the company in the most profitable direction.

Key Responsibilities & Duties :

- Drives business results through strong technical and operational practices.

- Provides broad technology leadership across development, data processing, QA, BI, infrastructure, and operations with the ability to drive optimal productivity/execution.

- Leads local-based partnering closely with functional owners to implement global standards/practices.

- In partnership with the leadership team, defines and implements operational strategy, structure and processes in India. Communicates the strategic direction of the organization's operations and recommends benchmarks for measuring operating performance.

- Monitors performance to proactively identify efficiency issues and propose solutions.

- Ensures that departmental decisions and project plans such as those for staffing, development, organization, hardware acquisitions, and facilities are in line with the company's business plan and vision.

- Leads, motivates and manages the development of staff, which includes training and development, setting objectives and priorities, and removing roadblocks to productivity and effectiveness.

- Provides regular performance updates to the senior leadership team and makes recommendations for procedural improvements

- Manages the facility footprint locally

- Attends Senior Technology Leadership Meetings and Monthly Business Reviews

- Serves on the India Board

Experience, Skills and Key Competencies :

Prior proven track record in a Software as a Service product.

- 10+ years of progressively responsible experience in general business operations, with at least 5 years in a technical leadership role

- Strong business acumen with broad operations experience and knowledge of fundamental business and technology principles

- Demonstrated ability to grow the capacity/operations within an assigned market

- Proven track record of success facilitating organizational change and development within a growing product organization

- Demonstrated budget management skills

- Excellent judgment and problem-solving skills, including negotiation and conflict resolution

- Demonstrated management skills and ability to influence and engage others

- Excellent communication, interpersonal and presentation skills

- Success working in a matrix environment leading within a direct and dotted line reporting structure

- Management experience in setting up or in growing the Technology Center of Excellence in India for a multi-national product company (preferably a European or US-headquartered company)

Skills :

- Leadership, Business Operations, Global Business Management, Operational Strategy, Technical Leadership, Organizational Change

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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