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24/12 Pooja Nigam
Director at ZodiaAc Executive Personnel Search

Views:1323 Applications:140 Rec. Actions:Recruiter Actions:100

Country Head - Process Improvements/Six Sigma Projects - Consumer Banking Domain (15-20 yrs)

Overseas/International/Nigeria Job Code: 778802

Job Title / Designation:

Country Head - Nigeria

The Group (About the Group) / The Organization (About the Client):

One of the leading largest and comprehensive Information Management organization in India.

The Assignment (The Role / Job Description):

To drive the revenue and P&L in Nigeria by designing and deploying strategies that enable the growth of business through existing and new products, customers and geographies.

a) Develop and deploy the business strategy for various business units in Nigeria

b) Define and deploy plans for expanding the market share in the Geography through existing clients.

c) Develop and deliver the business revenue, EBIDTA as per AOP

d) Review and maintain the AOP budget for geography and ensure adherence to the same across the department.

e) Generate the opportunity pipeline with the Regional Sales Team and collaborate with the Business Development team for deal closures.

f) Ensure the geography meets/ exceeds the set benchmarks on various KPIs

g) Drive process improvements / Six Sigma Projects in case of low KPI compliance.

h) Act as a SPOC for customer escalations for key customers within the Geography.

i) Participate in critical customer meetings on ops performance / Customer Service and ensure resolution.

j) Recruit, develop and retain the team

k) Ensure timely goal setting, evaluation and training for the team

l) Manage Industrial Relations and ensure a peaceful and harmonious climate in the Geo.

The Person (Candidate Details):

A) Experience

i) Graduate with MBA in Operations

ii) Overall Total experience around 20 years

iii) 10+ years in similar kind of role with the accountability of multiple states/territories or equivalent.

iv) Knowledge of consumer banking domain

v) Knowledge of business solution consulting for BFSI clients

B) Competencies

i) Excellent communication

ii) Cross-cultural sensitivity

iii) Analytical thinking

iv) Risk management

v) Project management

vi) Stakeholder management

vii) Influencing and negotiation skills

Work Experience:

From 15 yrs TO 20 yrs

Job Location: Nigeria

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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