Required for a Well reputed US based large International EdTech Organisation (higher Education) based in Delhi/NCR. Looking for candidates who are passionate about education and want to work directly with students. As a Student Support Representative, you'll often be students' first interaction with org staff. You'll become a expert to assist our students with any questions or problems they may have. From questions about which course to take to giving instructions on how to earn a certificate, you'll be playing a huge role in shaping the student experience. If you love working with people, have a positive attitude, and like solving problems, we're looking for you! Responsibilities : - Respond to student inquiries in a timely and efficient manner - Resolve student concerns by determining the cause of the problem and working with others to offer a solution - Make recommendations based on a student's interests and history - Collect feedback and make recommendations for improvements and changes - Be a strong advocate for Udacity students and the company vision What we're looking for : - Upto 5 year customer service or support experience - Knowledge of Zendesk CS software or equivalent, proficient using Google Docs, Gmail, and online chat programs - Excellent communication skills, both written and verbal - Empathetic, patient, and compassionate

Bangalore

Chennai

Counselling Manager/Lead - eLearning 

Counselling Manager/Lead - eLearning  ,Job Description for Counselling Manager/Lead - eLearning  in Simply People in  Bangalore Chennai for (3-5) years of experience. Apply Now!

Job Description for Counselling Manager/Lead - eLearning  in Simply People in  Bangalore Chennai for (3-5) years of experience. Apply Now!