Control Risks - Director - Business Intelligence Practice

Practice management:

- Lead, develop and coach a high-performing practice team. Manage performance and offer specialist training to develop the practice team

- Identify and resolve skill gaps and support the recruitment and retention of high calibre consultants, in consultation with local management

- Set, and periodically review, objectives for all members of the Business Intelligence team across South Asia in line with company policy

- Manage effectively the commercial aspects of this practice, which include overall analysis of projects undertaken to ensure targets for profitability, utilisation and realisation are met

- Participate in financial controls of practice, including budget planning

Client relationships :

- Foster thriving client relationships, including exploiting cross-selling opportunities to relevant parts of the business.

- Grow client accounts to higher and broader levels of service; expand the relationship by service and geography.

- Play an active role in generating new client leads for the business.

Business development and strategy :

- Define and implement competitive business strategies and well-crafted business plans designed to expand the company's standing with its clients

- Ensure Business Intelligence revenue targets are met or exceeded

- Consistently develop the company's position with its clients to enhance business development in close co-ordination with the other practice areas, and secure higher fee-earning engagements

- Identify opportunities to differentiate Control Risks- services by applying crisis management, fraud and forensics, and political and country risk methodologies from other practice areas

- Represent Control Risks at events and other business development functions and assist in developing Control Risks- profile within the region

- Work closely with other regional CFI teams on business development initiatives

- Supporting the growth of Control Risks- brand in the region

Case work :

- Oversee multiple complex assignments, create project teams, and set plans, deliverables and project budgets

- Manage output from direct reports: ensure rigorous quality control and the highest standards of service delivery.

- Ensure projects are priced, structured and managed effectively to deliver on profit and within margin targets

- Contribute to good cash flow by invoicing in a timely fashion and participating in the collection process

Essential :

- Strong track-record of managing client relationships and winning and delivering complex business intelligence assignments

- The ability to advance the growth of the business with a continuous view to profit

- Extensive and demonstrable experience operating within a commercial environment

- Proven ability to successfully manage projects and gain repeat business from clients

- Experience representing a company's products and services, and positioning them against competitors

- A passion for high-quality service delivery and project output

- Experience mentoring and coaching junior team members, and leading and actively participating in training programmes

- Ability to synthesise knowledge and information with client needs to build compelling value propositions to drive sales targets

- At least 8-12 years professional experience working for a leading professional services firm, preferably holding a senior position in business intelligence or related field

- Experience across markets is preferred