Content Manager (Instructional Design ) For QSR

Roles and Responsibilities :

Reporting To : AVP- Training

Department : Learning & Development

Job Description :

- Plan and execute a content strategy that drives high engagement.

- Managing & updating content repository.

- Migrate existing raw content into trainable content using various tools.

- Preparation of SOPs for each department.

- Designs learning activities, assignments, and assessments.

- Creates computer-based training (CBT) modules and storyboards.

- Develops instructors manuals, rubrics, and other teaching tools.

- Collaborates with subject experts to develop course content.

- Manages online learning communities.

- Analyses, updates, and refines existing online content.

- Trains instructors and employees in how to use learning technologies.

- Keeps current on best practices in instructional design.

- Writes scripts for video and audio content.

- Works with technical staff to troubleshoot problems reported by users.

- Ensure that the content included in a learning solution justifies the learning objectives.

- Design learning solutions which are interesting, informative and easy to comprehend.

- Support the training department to produce learning solutions to fulfill the training needs of different departments in the company.

- Ensure that all the stakeholders are aware of the project status during the project life cycle of a learning solution and can assist, if any help is needed.

- Ensure that the sites are maintained, run and reported to the departmental leaders to support the learning needs various departments.

Desired Candidature :

- Graduate/P.G in any stream, Certification in Instructional Design preferred.

- 5 - 7 Years of experience in content development, SOP writing.

- Retail/QSR industry background preferred.

- Instructional Design.

- Working Experience on PPT, WORD, Articulate Storyline, Camtasia.

- Flair for content writing & development.

- Documentations/presentations, instructional designing.

- Aware of E-Learning content developments basics and standards.

- Experience in working with various LMS platform will be an added advantage.

- Excellent written and verbal communication and analytical/logical skills.

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