Consultant/Senior Consultant - Salesforce CPQ

Con / Sr Con - Salesforce CPQ ( Consulting - Functional )

Customer Transformation Competency is one of the most distinctive providers of customer-centric business solutions. Focusing on Sales Transformation, Pricing & Profitability, Service & Technology Transformation, Marketing & Analytics, Customer Strategy and Commodities Trading Risk Management, we collaborate with our clients to reinvest in an organization where the customer is at the very center.

Our consulting team works with our global clients to design and implement growth, operational and customer focused strategies for sustainable competitive advantage. Our thought leadership and unparalleled experience help clients turn formidable challenges into market advantage across the value chain and around the globe. Additionally, our extensive expertise in various industries allow us to serve clients with consulting services with a focus on the most profitable elements of the value chain to create scalable businesses that will deliver increased sustainable profits.

POSITION REQUIREMENTS :

Knowledge Preferred :

Candidates should demonstrate substantial experience and / or knowledge in any sector in any of the following areas :

- Salesforce : Experience in delivering large or complex Salesforce Sales Cloud / CPQ / Service Cloud implementations in a global environment, defining and institutionalizing best practices as they relate to the adoption of the Salesforce/CRM platform

- Sales Transformation : Sales & channel Go-to-Market strategy, Lead to Cash, Sales operations, Sales force strategy and effectiveness, Sales automation, Sales organization design and people

- Customer Strategy: Customer segmentation, Customer lifetime value management, Experience Strategy, Human-centered design and design thinking, Journey mapping, Operating model development, Value proposition development

Skills Preferred :

Candidates should be able to demonstrate extensive management consulting abilities within a project team that includes the following :

- Strong research and hypothesis based problem-solving abilities

- Analytical skills with the ability to translate complex problems into simple and actionable tasks

- Experience in developing scope and defining backlog items and user stories, working in an Agile environment

- Deep understanding of CPQ concepts - product and price rules, quotes and contracts management, extending to order and billing management

- Hands-on experience with Salesforce configuration, object customization, data model and page layouts, building automation using process builder, workflows, flows

- Broad understanding of enterprise applications with which Salesforce platforms are commonly integrated to enable end-to-end ecosystem for enterprise customers (e.g., SAP, Oracle, Marketo and ERP business applications)

- Excellent verbal, written, & presentation skills with the ability to design / develop innovative and compelling content

- Ability to produce deliverables within a diverse, fast paced environment while collaborating effectively across teams

- Excellent organizational skills with the ability to work independently as well in a highly collaborative, team- based environment

- Salesforce certification is an added advantage (Preferably Salesforce Certified Administrator / Salesforce Certified CPQ Consultant)

Educational Background :

- MBA in Sales / Marketing / Strategy from a premium B-School Systems - Salesforce.com Certified Administrator, and/or Salesforce.com Certified Developer, Salesforce.com

- Certified Sales/Service/CPQ Consultant