Consultant/Senior Consultant - Business Process - Technology Domain - Private Equity/Infra Funds

Job Description :

- Provide 1st level Production Support for YARDI and Investran and its ancillary applications, by providing timely resolution for functional and technical queries raised by Real Estate and Private Equity business

- Interact and liaise with technology team and external vendors to resolve functional & technical queries

- Analyse operational procedures and processes, working with the Real Estate and Infrastructure Funds/ Private Equity operations team to identify areas for automation, to reduce risk and improve efficiency

- Collaborates, elicit, analyse, outline and develop requirements for dockets and small changes, coordinating with business and technology teams.

- Formulate application testing strategies and test plans, execute test cases (manual or automated) and troubleshoot defects

- Employ project management tools and techniques when working on docket or project initiatives

- Develop as a functional Subject Matter Expert for REIF and PE operations and documenting and developing knowledge base cross-training team members.

- Provide support for new business take-on as well as growth within the existing client base

- Work closely with regional functional managers in various processes / projects to ensure communication and smooth implementation

- Serve as a Change Advocate; establish trust within the corresponding business teams; gain enthusiasm within the teams.