Consultant - Organizational Change Management - Consulting Firm

Job Description :

- Work with the product owner and the adoption hub to develop an adoption plan for the assigned product

- Work with product/process/function owner and leadership to build success metrics

- Identify users and conduct immersion sessions with ethnographers

- Document key insights from user immersions and feed them into the training and communication plans

- Plan and conduct workshops to create solutions and execution plans to solve the user's problems

- Work closely with the data analyst to regularly monitor the benchmark metrics

- Gather regular feedback from the users on the adoption tools and techniques

Skills & Expertise required :

- Overall 8 years experience with 3 cycles of transformation change management required

- Prior experience in driving change management and communication as part of technology implementation is a MUST

- Large scale Landing and Adoption Management

- CCMP from ACMP / APMG / PROSCI Certification MUST

- Technology transformation experience

- Familiarity with Supply Chain and Logistics (preferable and not essential)

- Complex Change management skills

- Familiarity with analytics and Dashboards