Recruitment Specialist at Sigma Consultant
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Consultant/Manager/Senior Manager/Associate Director - Digital Customer - IT Firm (3-16 yrs)
Urgent opening for Digital Customer (only female) with Leading IT Client (3-16 yrs)
We have urgent opening Digital Customer (Digital Front).
Company- Leading IT Client
Position- Consultant, Manager, Sr. Manager/ Associate director
Location- Bangalore, Mumbai & Gurgaon
Education qualification: Tier1 MBA Graduates only
Exp - 4- 16
JOB description
Role specification:
- Should be a business Practioner.
- Should have experience working on a B2B platform experience
Roles & Responsibility :
- Strategize manage and integrate store web social and mobile retail channels.
- Suggest and operate digital commerce operations and evaluate and deliver digital commerce technologies Strategize and identify digital and customer strategies for omni-channel commerce initiatives
- Recommend and manage integration of customer facing functions across channels: store technologies loyalty call center content and digital marketing operations with e-commerce
- Operationalize omni-channel strategies and conduct pilots where appropriate
- Deep understanding of the evolving digital world on both the demand and supply side
- Blend of digital commerce marketing and customer support experience
- Digital commerce experience - B2B or B2T or B2C commerce i.e. marketplaces and direct-to-consumer models Channel integration
- Merchandising order management fulfillment
- Understanding or at least a working knowledge of e-commerce technologies tools and platforms
- Excellent communication skills
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