We are planning to conduct F-F discussion on 31st March 2019. Please share your updated resume ASAP.

Work experience areas:

- Market sizing and market entry strategy

- Design of Customer Experience/ Customer Service design

- Customer analytics (Segmentation, Sales, Marketing, Service) resulting in clear business outcomes

- Contact (Call) center design, conversion rate & process improvement

- Business casing/business modeling experience

- Multi-channel management, retail store operations management

- Sales uplift/revenue growth

- If from a consulting background, should have executed and lead small teams on projects (such as market entry strategy, sales process design to execution, digital channel sales uplift for a specific product line etc.)

Good-to-haves:

- Experience with startups / front office technologies/payment solutions

- Digital Marketing improvement

- Loyalty program design and roll out

- Marketing RoI improvement

Core skills & behaviors:

- Strong analytical and problem-solving capability

- Excellent communication skills - verbal, written, leadership communication

- Strong PPT and Excel skills

- Team leadership - past experience of leading 2-3 member teams (if consulting background) and 5-8 member teams (if industry background)

- Interacting and effectively managing senior client stakeholders

- Willingness to stretch, high learning agility (comfort with learning at speed) and can-do attitude

Professional and educational background :

- 6+ years of relevant work experience post-MBA; MBA from IIMs / XL

- Preferred consulting background (Big 4 - PC level / Accenture Strategy or ATK - Tenured consultant level)

- Alternatively industry background (B2C companies - sectors of FS & Insurance, or hospitality, travel, telecom, retail, health & wellness); requires more number of relevant work ex years if from industry background

- MBA from IIMs / XL. If MBAs from other institutes- more number of years of relevant work ex and references required

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.