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29/08 Divya Chandra
General Manager at CIG HR Services Private Limited

Views:4167 Applications:139 Rec. Actions:Recruiter Actions:28

Consultant - Customer Analytics - Consulting Firm (3-10 yrs)

Delhi NCR Job Code: 737261

- This role is responsible for delivering deep market and customer insights and driving the effective use of insights to enhance business performance and profitability.

- The job holder needs to be a highly competent communicator able to to drive business change and placing insights into the context of a wider business strategy.

- The role has large elements of hands-on data science delivering insights, models, and analysis using SAS, R, or similar analytical tools.

Role Responsibility:

- Increase customer lifetime value across the business through the effective use of insights

- Responsible for the delivery of key predictive and descriptive models, including Customer lifetime value models, and tenure-, spend-, and price models.

- Target customer identifications: Consumer and business acquisition segmentations, Broker segmentation

- Acquisition: Channel optimization, Broker optimization, Pricing elasticity, Marketing spend effectiveness

- Customer Base Management: Service- and channel preference models, Cross- and up-sell models

- Retention: Churn drivers, Best retention offer model, Individual retention pricing, Retention optimization.

- Identify and manage external partners for delivery of specialized data science services.

- Define and implement world-class data science practices to ensure that insights are timely, robust, repeatable, and trust-worthy

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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