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HR Manager at Yo HR Consultancy
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Consultant - Business Automation - IT (5-7 yrs)
Business Automation Consultant
Location : Bengaluru
Experience : 5 - 7 years
Requirement :
- Education From Tier 1/2 institute
- 5+ yrs. of experience in Business Process Analysis
- 2+ yrs. of experience in automation technologies with experience in building RPA solutions
- Experience in automation assessment work
Job Description : Business Automation Consultant will play a key role in gathering requirements to capture the AS-IS process and map to-be process vision in alignment with client automation objective
Responsibilities :
- Participate in Process Discovery / Assessment workshops and re-engineer process flows
- Utilize Business Process modeling, analysis, and design experience to assess the end-to-end process and identify suitable processes for automation, taking into account the process complexity, input type, etc. identify and document Process health, variations, complexity, risks, assumptions, and dependencies for the AS-IS process
- Baseline AHT, volumes, FTEs, SLA, etc. for the AS-IS process
- During design, create smart documents with clear & concise info such as user-stories & epics
- Create Process Design Documents (POD) / Standard Operating Procedure (SOP) documents for use cases identified
- Help define and finalize to-be process flow and prioritize use cases for automation
- Work closely with the development team to ensure requirements are accurately mapped and suitable for development
- Create test cases and scenarios, and take responsibility for quality assurance
- Monitor and keep track of the changes that occur and initiate the Change Management process by evaluating the impact of the changes proposed.
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