Consultant - Automobile - Digital

Key responsibilities of the role:

Project Delivery:

- Ensuring high quality and in time project delivery

- Work with small to medium-size teams to deliver projects for global clients

- Independently handle project work stream, with limited supervision

Functional Experience: Deep skills and experience in Digital function:

- Digital Marketing/Sales/Customer Experience

- Digital Supply Chain/ Operations

- Mobile Services & Apps/ Web Applications/ ecommerce

- Digital Personalization/ Customization

- Internet of Things/ Innovation/ Digital Disruption

- Connected vehicles / Telematics

- Connected Manufacturing systems

- Salesforce.com / any Sales application experience

Industry Expertise: Strong Travel industry expertise (industry details below), preferably experience in Business Consulting/ IT Consulting / Operations in any of the following:

- Automotive

- Automotive suppliers

- Industrial equipment

Key Competencies and Characteristics:

- Ability to perform in different scopes of consulting projects in Digital domain - For e.g. Business and Operating Model Strategy, Product Design, Operations Transformation and Customer Relationship Management by data analysis, research and benchmarking

- Possesses excellent communication (written and oral) skills and excellent presentation skills

- Comfortable working with the highest levels of client organizations

- Comfortable functioning in a broadly positioned and highly diverse consulting firm

- Excellent team work and ability to work in distributed delivery environment

Requirements:

- MBA from tier I/ II B-school

- 4+ years of overall industry and/or consulting experience

Should have:

- In depth knowledge of Digital Offerings (Strategy/ Marketing/Sales/ Operations) AND

- CRM: Function/ process experience in CRM diagnostics, CRM process design, business blueprint and functional design

- Should have worked in the industries mentioned below or done extensive consulting within these industries in any of the following industries:

- Automotive

- Automotive suppliers

- Industrial equipment Through industry or consulting experience, should understand and have hands on experience on:

- Digital Strategy & Operations, Online Engagement, Social Media, Mobility etc.

- Customer Relationship Management

- Any exposure to back end services/ digital technology will be a major plus

- Should be skilled in using MS Excel and MS PowerPoint

- Should have managed small teams and/ or project delivery experience in direct client facing roles

- Any exposure to back end services/ technology will be a plus