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Manager - Acquisitions & Engagement at IDC Technologies
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Community Manager - Gaming (4-7 yrs)
As a Community Manager, you will be the face of our customers. Managing communications in both directions. Digital-savvy, responsible for all communications, social media, events, and content creation, among other things.
It's a communications role where you will incorporate online tools and in-person networking to create relationships and ultimately build the company's brand, both online and offline with principle of keeping great customer service in mind.
Responsibilities:
- Voice of the customer who relays feedback from the customers that is shared across various social media platforms to the development team.
- Support customers on all social media channels and other channels.
- Plan meetups for the game's community.
- Customer support - answering questions however they come in (phone, e-mail, Twitter) and managing any online feedback forums.
- Helping in constantly aligning and realigning the gaming product with the customer expectations.
- Presenting the game via various marketing channels in various communication formats like tutorials, forums, social media and others.
Skill Requirement:
- Mass Communication background.
- Excellent writing skills.
- Versatility: Ability to articulate product related information in various formats.
- Well versed with social media communication strategies.
- Should be a people person.
Notice - 1 Month Max
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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