Community Manager - Gaming

As a Community Manager, you will be the face of our customers. Managing communications in both directions. Digital-savvy, responsible for all communications, social media, events, and content creation, among other things.

It's a communications role where you will incorporate online tools and in-person networking to create relationships and ultimately build the company's brand, both online and offline with principle of keeping great customer service in mind.

Responsibilities:

- Voice of the customer who relays feedback from the customers that is shared across various social media platforms to the development team.

- Support customers on all social media channels and other channels.

- Plan meetups for the game's community.

- Customer support - answering questions however they come in (phone, e-mail, Twitter) and managing any online feedback forums.

- Helping in constantly aligning and realigning the gaming product with the customer expectations.

- Presenting the game via various marketing channels in various communication formats like tutorials, forums, social media and others.

Skill Requirement:

- Mass Communication background.

- Excellent writing skills.

- Versatility: Ability to articulate product related information in various formats.

- Well versed with social media communication strategies.

- Should be a people person.

Notice - 1 Month Max