- Identifies and publishes Best-in-class practices that can be replicated across cities with minimal manual intervention.
- Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes
- Tracks and fully documents changes for functional and business specifications; writes detailed universally understood procedures for permanent records and for use in training.
- Assume ownership of products including defining scope and developing requirements for new and advanced techniques in product development.
- Works closely with the Market Expansion Strategy team to develop Go-to-market strategies while entering new markets
- Identifies and publishes Best-in-class practices that can be replicated across cities with minimal manual intervention.
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