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29/06 Bhumika
Managing Partner at Kairos Consulting India

Views:511 Applications:118 Rec. Actions:Recruiter Actions:25

Collections & Recovery Head - NBFC (12-16 yrs)

Mumbai Job Code: 944297

Job Purpose : 

- Setup and manage the entire collections & recovery process and infrastructure for the SME lending vertical of the company

- Build collections strategy in line with industry best practices meeting the broad objective of company policy

- Manage the NPA as well as cost of collections metrics for the SME lending vertical

Collections :

- Build the new collections function, including people, processes, policies, procedures and rules for the SME lending vertical

- Ensure implementation of collections policies and risk management strategies for effective portfolio management

- Review collections strategies, policies and procedures on a regular basis; and recommend amendments to the leadership.

- Motivate, manage and counsel the collections managers & officers to ensure their continued focus towards achievement of overall target

- Work closely with risk, operations, legal, analytics & business teams for improvement in collections and underwriting

- Manage & allocate budgets and benchmarks for the various zonal teams

- Give pertinent data backed feedback to the credit team to help improve the credit policies and overall portfolio NPA

- Ensure monthly recovery targets are met on pan-India level and by each zonal team

- Report portfolio performance against quarter and annual target to the CEO and board directors

Agency Management :

- Develop and manage relations with outsourced collection agencies & vendors pan-India to help improve resolution rates for pre-write-off accounts and money collection on write-off/90+ cases at the best cost

Governance & Compliance :

- Work closely with concerned teams for effective external communication and respond to any enquiries from RBI or any other regulatory/statutory body

- Ensure collection and execution happens in line with the articulated code of conduct, regulatory norms and best practices.

- Preferred Requirements - 10+ years of expereince in collections in the financial services space

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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