Cogoport - Head - Inside Sales

Cogoport is developing world-class products to simplify international trade. For everyone. As the Inside Sales Head, you will be the owner of the pre-sales and inside sales functions at Cogoport. You will be responsible for P&L goals, and setting up standard processes that can scale across geographies.

Responsibilities:-

- Be the owner of the lead and conversion funnels (e.g. - MQLs, SQLs, transacting customers). Ensure that the team is meeting targets related to these metrics

- Run experiments to boost the productivity and output of the pre-sales and sales teams, resulting in a larger transacting base

- Recruit and hire high performing presales, sales, support and training teams. Have some past experience of leading 50-100 member teams

- Develop standard processes that can be replicated to scale in new markets, and across product areas

- Evaluate and oversee a tech stack to support the Presales and Sales functions

- Spend some time touching base with high-value clients, and close important deals

- Monitor metrics and help the team constantly improve by understanding their individual and collective performance

- Work closely with sales and marketing leadership to drive the success of outbound programs

- Ensure proper staffing and contingency plans are in place to ensure consistent performance through normal business, seasonality and new product/offer introduction peaks

Requirements:-

- Minimum of 8+ years of experience working and succeeding within target-driven business/sales development/ presales representative teams for providers of software solutions

- Minimum of 4 years of team management experience

- Past experience of handling large inside sales/ telesales teams comprising of 50-100 people

- Ability to motivate and lead a team to meet personal and team monthly, quarterly, and annual financial goals

- Proven track record of meeting and exceeding business development goals and targets

- Proven track record of building and maturing BDR/SDR outbound teams in the technology sector

- Willingness to work outside the strict job description parameters, thinking creatively to boost transaction numbers

- Experience in working with CRM systems, and implementing the same at scale so as to automate processes and boost productivity

- Experience with conflict resolution and matrix relationships

- Effective time management skills and ability to meet deadlines

- Excellent written and oral communication and presentation skills

- Excellent organization, multitasking, and prioritization skills

- Exceptional poise, maturity, and judgement