Cognizant - Team Leader - Accounts Receivable

Experience: 5-7 Years in BPO

Academics: B.Com/M.Com/MBA/ICWA/CA/B.Sc

Candidate should have exposure to F&A Process (Preferably in Accounts Receivable)

Responsibilities:

- Monitor daily activities such as Customer Master, Cash Applications, Billing, Dunning etc.,

- Period / quarterly accounting and analysis: Period P&L and Sales Reporting

- Identify the unallocated/unapplied cash and work with onshore teams in clearing the customer accounts

- KPI/SLA management

- Performance Management and Reporting

Skills:

- End to end knowledge of OTC process

- Experience in Circulation billing/ Advertisement billing, subscription billing/ Print subscription will be added advantage

- Experience in Cash Application and knowledge of various payment methods

- Good knowledge of reconciliation / Accrual activities

- Experience in working on ERP systems (Oracle)

- Knowledge of Collections process is preferred

- Ability to understand customer expectations and deliver accordingly

- Good working knowledge in MS office especially MS excel and Visio

- Excellent communication skills (written and oral)

- Logical thinking and Query resolution

- Experience in preparing SOPs and exposure to tools such as Visio

- Ready to work in night shifts