HR at Cognizant Technology Solutions India Pvt Ltd
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Cognizant - Senior Process Executive - OTC Collections (2-3 yrs)
"For many years I have been an openly gay man in the Technology sector and being out and authentic is a huge source of strength and it's a source of credibility in your professional life. In my current position, I have the opportunity to be visible to many and hopefully set the example to many, and I view that as a great opportunity to share it to some degree. A share of vulnerability, a sharing of difference. I'm a big believer that diversity...
Jan Siegmund, Chief Financial Officer
See Diversity Initiatives >>
Experience: 2-3 Years in BPO (Collections Experience)
Academics: B.Com/M.Com/MBA/ICWA/CA/B.Sc
Candidate should have exposure to F&A Process (Preferably in Collections)
Responsibilities:
- Monitor accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
Skills:
- Proven experience in similar role
- Knowledge of collection techniques (e.g. skip tracing)
- Working knowledge of MS Office and databases
- Comfortable working with targets
- Patience and ability to manage stress
- Excellent communication skills (written and oral)
- Ready to work in night shift
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