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03/02 Navin
SDM at Cognizant Technology Solutions

Views:5877 Applications:315 Rec. Actions:Recruiter Actions:133

Cognizant - Manager - Process Training (10-14 yrs)

Hyderabad Job Code: 793270

Considerations:

- Global exposure: Working with teams based out of different geographies/ cultures

- Seasoned training lead: A senior level person, who can run solo with minimal supervision

- Geeky: Have experience in working with processes/ projects that lay emphasis on - out of the box- training procedures / leverage technology

- Appreciation of project dynamics: Worked in an environment which requires constant changes management (process & procedures). Ability to align training function to the constant flux.

- Client management: Experience in leading customer meetings and balance - asks to ops-

- Holistic: Ability to own training outcomes to operational SLAs

Responsibilities:

- Ensure learning & development solutions are developed and deployed using global frameworks, standards, systems and processes. Review and update training content on a regular basis

- Ensure that Process training is delivered effectively within the stipulated timelines while maintaining desired target throughput for process training batches.

- Develop & implement a training calendar based on a robust training need analysis.

- Support the effective development, deployment and embedding of required capability models and frameworks within area of responsibility and ensure these are ultimately aligned to the client delivery framework.

- Work with business leads and client to agree target populations, craft precise learning objectives and clearly define the evaluation mechanisms and measures of success.

- Perform quality checks, developing and reviewing performance reports, identifying areas to improve, and implementing measures to improve performance levels and meet objectives.

- Language, speech and interpersonal skills trainer for new hires and middle management

- Conduct various identified refresher/developmental trainings

- Reporting compliance and adherence for all trainings conducted

Skill & Qualification

- Significant years of work experience in recruiting & training

- Education Qualification: Graduate or Masters, MBA preferred

- Strong knowledge and experience of the end to end learning process i.e. learning needs assessment, program design & delivery and learning evaluation & assessment.

- Proven ability to interpret customer needs and translate these into a coherent programme of work.

- The ability to work successfully in a fast-paced environment with the need to manage constant change. The ability to deal with ambiguity - ready to change gears and plans quickly.

- Proven organizational skills with attention to detail and the ability to prioritize and succeed in an environment with competing demands.

- Proven ability to take initiative, use consultative skills and build strong, productive relationships.

- Exposure to learning & development streams processes, such as interviewing and candidate evaluation.

- A track record of demonstrating a strong work ethic, integrity and personal accountability.

- Excellent verbal and written communication skills with an emphasis on tact and diplomacy.

Salary offered: 10 - 15 LPA

Women-friendly workplace:

Maternity and Paternity Benefits

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