jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
22/07 Ananya
Manager at Coding Ninjas

Views:455 Applications:90 Rec. Actions:Recruiter Actions:69

Coding Ninjas - Quality Analyst (1-3 yrs)

Delhi NCR Job Code: 835573

Quality Analyst - EdTech

- We are looking to hire for the position of Quality Analyst who can help us with our mission in building a world-class computer science learning product for K12 students.

- This role is an excellent opportunity for people who are passionate about detail, quality, data, growth, and improving learning experiences.

About us:

- Coding Ninjas is one of the largest online coding EdTech companies in India. We teach 15,000+ students annually through our online platform. We have a monopoly position in the college market in India and are now expanding into new verticals to sustain our meteoric growth.

- Founded in 2016, Coding Ninjas has bootstrapped its way to multi-million dollar revenue and 60+ employee strength. Founded by Ankush Singla, Kannu Mittal, Dhawal Parate, with IIT and Stanford background, and experience of working in Amazon, Facebook, Cars24, and other top startups in India. As pioneers in EdTech, Coding Ninjas is on its path to become the defacto coding education company in India for college students

Skills & Experience

- Minimum 1.5 years experience in Quality Assessment

- Experience in Quality Auditing/Assessment in EdTech or eLearning is preferable

- Ability to communicate effectively and clearly with all stakeholders

- Detail-oriented, solution-driven, compliance-minded and results-oriented

- Highly motivated to solve problems with proven troubleshooting skills and ability to analyze problems by type and severity

- Ability to juggle multiple priorities successfully

- Extremely strong organizational and communication skills

- Familiar with standard concepts, practices, and procedures within the field

- Ability to work in a fast-paced, dynamic, result-driven, and high-growth organization

- Ability to meet strict deadlines and communicate timelines

- Takes a sense of ownership

- Capable of embracing unexpected change in direction or priority

- A team player, with the ability to give and receive constructive feedback

Responsibilities:
 
- Reviewing teacher-student interactions

- Identify potential quality issues per defined processes

- Develop and implement strategies to improve overall consumer experience

- Ensure key issues are escalated in a timely manner

- Assess alignment of output with functional and instructional specifications and requirements

- Liaise with Operations and Training teams to synergise processes and business goals, and strategise implementation of critical measures

- Assist with iterations of metrics, benchmarks and process documentation

- Prepare feedback reports

- Prepare action reports


Salary offered: upto 8LPA

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
Something suspicious? Report this job posting.