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25/11 Aarti Multani
Assistant Manager - Talent Acquisition at CMS

Views:8633 Applications:1513 Rec. Actions:Recruiter Actions:222

CMS Info Systems - Director - Service Delivery (15-20 yrs)

Mumbai Job Code: 867228

- The Director Service Delivery is responsible for developing, operationalizing and maintaining a strategy for Service Delivery.

- Partner with key stakeholders & Continuously evaluates and identifies opportunities for optimizing systems, solutions, and processes to achieve operational efficiencies and effectiveness.

- Maintaining positive relationships with customers.

- Identifying customer needs and overseeing service delivery within the business context.

- Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.

- Managing finances and budgets.

- Determining ways to reduce costs without sacrificing customer satisfaction.

- Assessing customer feedback and using your creativity to establish, improve, and refine services.

- Remaining organized and meeting deadlines.

- Building partnerships and liaising with team leaders to determine the company's services, delivery criteria, and solutions for issues that may arise.

- Assessing customer feedback and improving procedures accordingly to ensure that great customer service is provided at all times

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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