CMS Info Systems - Director - Business Operations

Responsibilities:

- Provide cost and business leadership for smooth zone operations.

- Effectively strategizing & leading Logistics operations, maintenance and route optimization for the zone.

- Identifying & controlling risk factors during operations - analyzing operations carried out with proper infrastructure, like manpower, vehicles, trunks, locks etc.

- Effectively lead process related improvements

- Provide efficient and effective customer service to achieve high client satisfaction levels while maintaining a reasonable cost structure.

- Conduct Regular Audits - Keeping close watch on process adherence & conducts surprise audits

Experience and Background:

- Post graduate from a premier institute with a minimum of 18 years of full-time experience of leading ground operations at a large scale organization

Competencies:

- Demonstrates strong verbal and written communication skills

- Ability to positively influence behaviors and outcomes; guide and influence leadership & manage large teams

- Excellent time management skills and ability to prioritize

- Having keen analytical & Problem Solving skills

- Goal Orientation

- Ability to handle pressure and deadlines

- Having high level of integrity and honesty