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Head HR at CLXNS Technologies Pvt. Ltd
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CLXNS - Center Head - Collection (8-10 yrs)
Center Head (Debt Collection Experience is must)
Job purpose : Manage & drive P&L of the overall center of a growing Financial Institution digital lending recovery team.
Duties and responsibilities :
- Overseeing multiple teams ensuring the deliverables are met with.
- Setting payment collection goals and targets.
- Ensuring the company policies on recovery are followed.
- Liaising and coordinating with clients (banks / FI's) for reports and updates.
- Creating and implementing a strategy to achieve and improve the collection outstanding.
- Preparing daily, weekly, fortnightly and monthly collection reports.
- Regularly training, mentoring and motivating team members in the team.
- Strong experience with autodialer/collections call centre technology
- Experience managing third party Collections vendors
- Using data-driven decision making to manage teams to KPIs
- 3 years of experience in Write Off/NPA portfolios in unsecured category
Qualifications & Skills
- Any graduate/PG, Confident and go-getter, Leadership quality Min 8 years of overall experience in collections
- 2 year of experience as Center Head/Center Manager
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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