jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
26/08 Rijika Roy
HR at Huquo

Views:900 Applications:196 Rec. Actions:Recruiter Actions:0

Cluster Manager - Training Delivery - BFSI (3-6 yrs)

Hyderabad Job Code: 1306305

Cluster Manager Training Delivery

Job Description:

Position Cluster Manager - Training Delivery No. Of Position

Department Training Function Training

Reporting to Regional Head - Training Band 4a / 4b


- Manage end-to-end Implementation of "Specialist" trainers and "Expert-led" sessions for the region:

- Proactive planning of all such interventions

- Co-create training calendar in consultation with HO Team, timely publish calendar and track performance

- Support in program managing Expert-led sessions

- Ensuring that each program achieves the defined and agreed business objectives

- Responsible for the delivery of CSI sessions

- Work as a back-up to manage DODs for the Region

- Best Practices identification and sharing

- Identify implementable best practices

- Cross fertilization of Ideas from one office to other & other zones/ Regions

- Execute day-to-day Cluster/Office training activities in case of any vacancy in the region till the time it is filled

- Planning, scheduling, and executing all regular training programs for agents and employees for the office

- Monitor progress of agents on a continuous basis. Drive attendance and Performance

- TNI Identifications (Ongoing) - Assist HO team in training need identification of various constituents for Agent & ADM

- Responsible for Digital drive for the region. Work to increase digital adoption


- Participant feedback

- Number of days of training

- Customer survey rating

- Pass percentage of agents

- Digital adoption / adoption of digital learning platform

- Activating agents month-on-month against the target

- Attendance of Agents and employees in training sessions

- Compliance on IRDA requirements

- Monthly Achievement against the target across multiple performance parameters for agents and AADM

- Reduction in training cost

- Awareness level of agents on competition


a. Graduate/PG in any discipline

b. At least 2-3 years in sales and 3-4 years in conducting sales training, experience in life insurance is a plus

c. Co-ordination skills

d. Facilitation Skills


Competency Level:

- Result Orientation 5

- Working With & Through Others 4

- Innovation 5

- Customer Centricity 4

- Technical Expertise 4

- Business Acumen 4

- Impact & Influence 4

- Communication 4

- Role Modelling Core Values 4

- Strategic Planning & Execution 4

- Learning ability

- Logical thinking

- Must be able to motivate agents

- Should be self motivated, self starter

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
Something suspicious? Report this job posting.