Cluster Manager - Healthcare

Role: Cluster Manager

Location: Mumbai

Reporting: MANAGER - ZONAL SALES Role

Purpose: To build and maintain a high performance sales organization to effectively achieve business objectives.

Role Description: 

Duties will be varied and will include but are not limited to:

- Improves operational standards of Clinics / Regions handling.

- Responsible for delivery of Sales Target.

- Reporting to Management about Performance of Sales Team/ Operational standards Reports / CRM Implementation.

- To be responsible for Product Counseling, Reminder Calls, Follow up Calls.

- Train, guide and motivate the sales / clinic teams.

- To be responsible for marketing activities (Tie-ups with various institute, local vendors) for lead generation.

- To be responsible for supervising, monitoring and to overlook the team to maximize revenue.

- Address customer issues and queries in accurate and timely manner.

- To be responsible for assisting in interviewing, recruiting, and training staffs.

- To be responsible for retention and daily appreciation of staff.

- Evaluate employee performance and develop individual development plans.

- Evaluate existing business procedures and recommend improvements.

- Develop safe and positive work environment for staffs.

- To be responsible for ensuring grooming standards as per the company are met.

- Should take up Hair Treatments as and when required / instructed incase of exigency and emergency requirement.