TA at Talent Stock Solutions
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Cluster Manager - BFSI (3-8 yrs)
Responsibilities :
1. Developing and sustaining solid relationships with key clients that bring in the most income for the company.
2. Managing Key Account Managers PAN India for different clients.
3. Addressing and resolving key clients' complaints.
4. Acting as the main point of contact between key clients and internal teams.
5. Supervising the account teams assigned to each key client.
6. Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients' needs are met.
7. Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
8. Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
9. Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.
10. Creating blueprints for new initiatives and, successfully executing in stipulated time frame with minimum support
Requirements :
1. Strong and articulate communication skills
2. Strong relationship building skills
3. Proactive & target oriented
4. Strong negotiation skills
5. Decisiveness & Responsiveness
Technical :
1. Experience into Team Handling.
2. Proficient in all Microsoft Office applications as well as CRM software.
3. The ability to manage and build rapport with key clients.
4. Strong negotiation and leadership skills.
5. Exceptional customer service skills.
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