Cluster Head - Retail Banking (10-20 yrs)
Cluster Head for one of the largest Indian MNC Bank
- Responsible for Cluster business targets, ensuring high quality service, customer relationship
- Managing all aspects of Customer Relationships
- Responsible for profitability of all the branches in the cluster
- Regular visit to all the branches
- Responsible for bottom and top line of all the branches in the Cluster
- Identifying new business revenues
- Management and cluster audit and compliance
- Ensuring Staff productivity & Product penetration
- Implement new processes for managing better customer relationships
- Managing all product of retail branch banking
- Ability to Handle Multiple branches
- Should posses knowledge of Retail Liability products
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