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21/11 HR
Recruiter at Cloudtail

Views:3805 Applications:775 Rec. Actions:Recruiter Actions:249

Cloudtail - Manager - Vendor Operations (3-6 yrs)

Bangalore Job Code: 767304

- Manage a team of associates to drive workflows like Selection addition, In-stock, Vendor Contact management, Negotiations etc. for Cloudtail vendors through HOTW processes.

- Responsible for driving key input metrics like bringing in new selection, minimizing out-of-stock situations and improving vendor margins.

- Responsible for productivity of the team and improving productivity metrics.

- Responsible to maintain team dynamics and work to maintain team satisfaction. Responsible for driving higher team satisfaction scores.

- Play the role of functional SME for the team to troubleshoot and improve team knowledge.

- Responsible to bring in new processes, drive existing process improvements through invent and simplify and help scale the processes.

- Manage team level escalations and deep dive in to root cause to fix processes.

- Drive improvement in quality of the team with help of QC POCs.

Women-friendly workplace:

Maternity and Paternity Benefits

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