Client Relationship Manager - Business Development - Digital Payments/Banking/Insurance/eCommerce

Job Profile - As a business development and client relationship manager you will be responsible for client acquisition and new business for the specific domain.

Your role encompasses the following -

- Achieving targets and KPI's as set by the business vertical head

- Responsible for acquisition of new clients and continuous development of the product offering to existing clients.

- Monitoring company performance against service level agreements and flagging potential issues.

- Liaising with internal departments to ensure client needs are fulfilled effectively

- Escalating and resolving areas of concern as raised by clients.

- BD role reporting into the Vertical Lead.

Relevant Industry: Digital Payments/Banking/Insurance/eCommerce.

Profile/Skills desired -

- Relevant experience in the digital payments sector - exposure to Insurance/ Banking/ Payment preferable

- Demonstrated competence with client management; having managed large accounts

- Proven ability to build relationships with key external and internal stakeholders and business leaders

- Strong interpersonal skills and an ability to build rapport with partners

- Strong communication skills and technical aptitude

- Strong Educational Background; should possess an MBA (or equivalent post graduate certification) from a reputed university or similar professional qualifications