Client Relations Role - Recruitment Firm

- Build relationships with key employees among customers

- Create plans to address clients business needs

- Advise clients on creating profitable processes

- Act as point of contact for complaints and escalate issues as appropriate

- Help sales team up-sell or cross-sell services and products

- Ensure both the company and clients adhere to contract terms

- Study the competition to find new ways to retain customers

- Set sales and revenue targets and work diligently to meet them

- Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers- needs

Desired Candidate Profile:

- Sharp mind & Quick learner

- Good communication skill

- Ability to capture the services from another website

- Ability to work at speed.

- Problem solving and Positivity in work

- Communicate Quality standards and maintain customer satisfaction Index.

- Should come up with new troubleshooting techniques