Client Partner - IT Services

Client Partner for an IT services organisation based in Mumbai.

Job Profile :

- Accountable for sales and relationship management at large existing accounts.

- Responsible for driving profitable growth from the existing accounts by developing strategic client relationships and ensuring customer satisfaction.

- Lead account strategy and planning and see opportunities of growth in the account.

- Develop and strengthen relationships with decision makers and influencers in the customer organization and drive penetration in various functions.

- Lead proposal development, negotiation and commercial terms for large deals.

- Regularly monitor sales trends, market dynamics and incorporate into existing account strategy and plan.

- Also drive collections.

- Increase market share and share of wallet with the customer.

- Showcase solutions as a strategic fit for the customer organization through workshops, boot camps and strategy meets.

- Push for higher value/value added services and solutions to the customer .

- Mentor and nurture the next line of leadership in the account team.

- Support and lead account managers who manage various entities.

Desired Profile :

- 15+ years experience in managing existing large key accounts from IT Services firms. 

- Lady candidates preferred. 

- Exposure to managing Application Services and Digital.