ClickPost - Senior Product Manager

Clickpost is Asia's fastest growing Logistics Intelligence Platform working with leading retailers across India (including 6 Unicorns) to help them manage 120+ Logistics partners via a single API gateway.

We are funded by Times Internet, Rebright partners and other marquee investors and are profitable. We have grown 5x in past 1 year

Job Responsibilities :

1. Bring in innovation :

- Launch new product line, be responsible for building and executing on new initiatives and roadmaps in the E-commerce enabler space

- Understand the market, customers and build business cases for new product opportunities

- Create the use-cases, user stories, and detailed product requirements that clearly articulate the functionality of the product that will be developed

- Develop competitive expertise to assist in outbound product positioning and inform internal development priorities.

2. Scale existing products :

- Manage product lifecycle from ideation to launch and beyond

- Drive adoption for the features launched

- Conduct customer interviews, build insights for new feature releases

- Advocate cross sell and upsell

- Use data, creativity, and experimentation to constantly improve the product experience

3. Takes call on customisation requests from Enterprise customers :

- Meet regularly with key customer-facing teams to collect and analyze user feedback to shape new product ideas and user requirements.

- Identify opportunities for customisations to be launched as features

4. Stakeholder management :

- Collaborate with Engineering, Design, and Documentation teams and lead your squad to deliver an amazing product and an exceptional user experience.

- Be the interface between the technical team and business teams

- Establish a strong team culture and the sprints for the project

- Lead the developers team throughout the entire project lifecycle: setting up responsibilities and tasks, creating stories, and reviewing deliverables

- Ensuring timelines are respected, Coordinating individual deliverables and managing interdependencies

- Hiring, mentoring team members and share learnings to push the overall benchmarks ever higher

Requirements :

- Have 4-6 years hands-on product experience working on building products or problem solving

- Hands-on Product Management experience and demonstrated success at leading Enterprise / B2B companies with experience taking at least one product from concept to market is a plus

- Excellent strategic thinking and prioritisation skills. Ability to make difficult trade-offs and create a long-term roadmap to achieve business goals.

- Strong organisational skills: prioritisation, effective time management, conflict resolution, risk identification, and mitigation.

- Industry experience and familiarity with UI design and best practices, APIs, general programming languages and concepts, including web and mobile application architectures and components, and platforms-as-a-service concepts

- Understand products and working of the E-commerce ecosystem in depth

- Have a good understanding of funnels, sprint & agile ways of working, PRDs & wireframes

- Are comfortable with ambiguity, believe in first principles and have the skill to transform broad ideas into action plans

- Have empathy towards users and colleagues, are creative and excited by ideating/ building

- Have business acumen to appreciate and understand levers for business growth and profitability

- Seek high ownership, independent environments and feedback oriented cultures

- Excellent communication and presentation skills

- Analytical and process-oriented mindset

- Demonstrated desire for continuous learning and improvement

- Relevant Bachelor's or Master's degree; preference for computer science or related degrees