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26/04 Arun
CEO at Clarisights

Views:3644 Applications:321 Rec. Actions:Recruiter Actions:308

Clarisights - Solutions Engineer (1-5 yrs)

Bangalore Job Code: 691391

Solutions Engineer at an B2B SaaS high growth Startup


We- re looking for a generalist who'd primarily take on solutions engineering and growth at Clarisights. Since we- re an early stage startup, there's a lot to do and projects are fluid. However, here's the kind of person we have in mind:

We work with some of the most sophisticated Marketing teams in the world. Clarisights is extremely critical for these teams and is the primary source of all decision making for the entire Marketing team.

Job Description -

As our product gets significant face time e.g. we are seeing some users spending 18 hours a week actively using the platform. We really need to understand these use cases deeply and understanding the parts of the product that need to be better built/communicated/trained etc.

The solutions engineer is pretty much going to be the interface between product/engineering and customers. The role will require significant aptitude as it involves understanding customer requirements, understanding internal attribution, existing reporting and org setups etc.

The solutions engineer will be responsible for taking these requirements and making sure we are able to solve these use cases and guiding customers on best practices. We also expect that the solutions engineer to be able to translate common requests to product features like templates and understanding areas of friction on the product.

Essentially the goal of a solution engineer is to significantly reduce the amount of time customers need to be productive on the platform and working with product teams to automating the manual parts of on-boarding.

One key aspect of this role is to try out key strategies e.g. mandatory audits from time to time to see impact on on-boarding

Here are some of the skills we look for -

Knowledge of digital marketing, particularly paid performance marketing is a big plus.

- You take extreme amounts of ownership and pay attention to the tiniest details.

- You understand programming logic and software well.

- You are smart enough to figure out the details with broad guiding principles.

- You are great at executing while maintaining crazy attention to quality.

- You are inherently curious and believe any process can be improved upon and actively work on it.

- Knowledge of SQL and building dashboards on Tableau/PowerBI is a great plus too.

If this is you, we should talk.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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