CJ Darcl - Head - Freight Forwarding

1. Addition of new customers by tracking new opportunities (customer acquisition as per priority/potential analyzed after market analysis)

2. Participated in Number of RFQs and tenders received

3. Strategize to improve the business processes for better customer satisfaction

4. Building strategy to provide excellent customer service

5. Achieving 100% SLA of customers

6. Keeping 0% compliance or issue from customer side

7. Completion, filing and reporting of all required business forms, licenses and other legal documents required in the establishment and conduct of the business entity.

8. Build all channels to generate sales pipelines and long-term customer relationships to foster revenue generation and growth opportunities.

9. Develop marketing strategies.

10. Participate in building company's reputation in the industry.

11. Efficiently manage projects and resources in a way that ensures this is achieved on schedule.

12. Have professional knowledge of all the company's products, including basic construction and have the ability to demonstrate the end use.

13. Manage staff in compliance with Company and State/Federal policies, regulations and laws; prepare work schedule and assign duties in consonance with established

14. Review sales activity reports, and other performance data, to measure productivity and goal achievement for use in executing required actions in cost reduction and program improvements.

15. Establishing and implement departmental policies, goals, objectives, and procedures in harmony with Company, State and Federal policies, laws and/or regulations.

16. Oversee activities directly related to making and sourcing products, and providing services, such as a helpline, where relevant.

17. Direct and coordinate the company's financial and budget activities to fund operations, increase efficiency and deliver on agreed upon financial goals. Help prepare financial reports as needed by the Group and Corporate Finance Department

18. Determine goods and services to be sold, and assist in setting prices and credit terms, based on forecasts of customer demand.

19. Develop and implement product marketing strategies including advertising campaigns and sales promotions.