Research Associate at Antal International
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City Operations Head - Logistics/Transportation - Technology Startup (8-13 yrs)
City Operations Head- Technology Start Up Logistics Transportation
Position Summary: City Operations Head
Reports to. City Business Head
Location: Delhi, Bangalore, Chennai, Hyderabad, Mumbai
Key Responsibilities:
- Responsible for operations in the city end to end
- Manage the operations team to ensure that business is growing and that there is process compliance
- Will monitor the overall health of the fleet and the business
- Will monitor total deployments as per target and keep track of progress
- Ensures that the supply of fleet is balanced with the demand for in the particular City
- Be the sole point of contact for higher management for operations of the city
- Organize and coordinate operations in ways that ensure maximum productivity, optimal cost, high quality, and robust delivery
- Ensure long term and profitable relationships with business partners and supply retention through effective reward and recognition programs.
- Responsible for reducing operations cost and increasing productivity
- Ensure delivery performance is high and customers are happy.
- Hiring, training, and development of the operations workforce
Ideal Experience and skills
- Must be a high-impact problem-solver and a high-energy execution machine
- Proven experience as operations head or relevant role with the overall experience of 8+ years
- Excellent organizational and leadership skills
- Outstanding communication and interpersonal abilities
- Thorough understanding of diverse business processes and strategy development
- Has effectively managed large teams in the past and is objective in approach towards goal-setting and monitoring
- Knowing the local language of the city is essential
- Experience in early-stage startup environments would be an advantage
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